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Account Information
Account Number (as it appears on your statement)
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Zip Code (must match MAILING Zip Code)
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Profile Information
User Name (6-50 characters long)
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User name must be 6-50 characters long.
Email Address
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Email address must be of the form 'name.1-a@website.com'.
Profile Password
Password
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Confirm Password
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9 characters
1 number
1 lowercase
1 uppercase
1 special character
Payment Portal Support
For help logging in, making a payment, or using an automated service
(855) 270-3592
customerservice
@firstbilling.com
Customer Service Hours
Monday - Friday:
7:00 AM - 5:00 PM CST
Account Support
For utility-related problems or questions about your invoices
Hays Utility North Account Questions?
customerservice
@hayswater.com
(936) 588-1166
Customer Service Hours
Monday - Friday:
8:00AM - 12:00 PM CST
1:00PM - 5:00 PM CST
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